System upgrades as well as security updates are applied during different times that may cause a short period of unavailability for users. Please consult this information regularly. Subject to change without notice.

SystemService time
Workday 

Maintenance occurs from 2 a.m. to 5 a.m. every Saturday morning

Workday maintenance is on March 13, 2024, from 5 p.m. to 12 a.m. During this time, you will be unable to access or initiate any business process in the system.

Network, WiFi

Monday - Friday
8 a.m. - 3 p.m.

University website

The third Wednesday of every Month.

 e.g. Jan 17, Feb 21, March 20, etc.

uOttawa applications requiring authentication, workstation login, lab login, WiFi, VPN, LiquidFiles, eReviews, eAwards, etc. Several times per week
6 p.m. – 8 p.m.
Login to most uOttawa web applications, uoCampus, Office 365, Brightspace, uoZone, VirtuODependent on vendor
Service Status (office.com)
VirtuO

The third Wednesday of every Month.

 e.g. Jan 17, Feb 21, March 20, etc.

uoCampus & uoZone As needed basis.
Microsoft Office suite including Outlook, Calendar, etc.Dependent on vendor
Service Status (office.com)
uoForms for web formsAs needed basis. 
Workday Weekly on Saturday
between 2 a.m. and 5 a.m.
Women taking call on headset.

Get in touch

You have various options for getting help: Service Desk, Morisset Service Desk, live chat, telephone support and Student IT Care. Whether you have a question, request or problem about Office 365, your uoAccess credentials, MFA, software, or hardware, you can count on us.
Contact us