Our most frequently asked questions and their answers!

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Is there a deadline to apply to Centre for Language Learning Programs?

No, however please note that you must allow yourself enough time to gather all your travel documents (visa, study permit, passport etc. if required) before the start of the session and that you must arrive in Ottawa (with accommodations) a few days prior to the start of your language program, to attend Integration Days (if applicable)

If you are an international student that requires a study permit, we suggest applying to our language programs a minimum of 3 – 4 months before the start of the program.

How do I register for a language program?

You must complete the online application formOnce you submit your application form, you will receive an automated email with the next steps to follow.

Please note that it can take from 2-4 weeks for our office to process your application form.  Priority will be given to programs scheduled for the upcoming term.  We thank you in advance for your patience.  Enrollment in language courses happens approximately 1 month before the start of the term/course.  Once you have been enrolled, you will see your class schedule, program information and finances in your uoZone Student Centre.

What documents do I need to study at the Centre for Language Learning?

Other than the online application form, there are no mandatory documents required by the Centre of Language Learning (CLL) for students to participate in language programs.

If you are a special student (no conditional offer from the University), you will be required to take an online language placement test, to determine your language proficiency level.

If you are a special student and are not 18 years old at the start of your language program, we require a high school transcript.

We recommend that you contact your local Embassy or the Immigration and Citizenship Canada website in order to make sure you have all the travel documents necessary to study in Canada. You can also find more information on what you will need to study in Canada on the University of Ottawa’s International Office webpage.

How long does the English or French Intensive Program take to complete?

The English Intensive Program (EIP) has 5 levels: ESL 0105, ESL 0110, ESL 0120, ESL 0130 and ESL 0140.  Each level takes 14 weeks (1 term) to complete.

The Centre for Language Learning also offers ESL 0140: Accelerated Academic Bridging in English.  This is a condensed, 8-week program, offered during the Spring-Summer term.  Accelerated Academic Bridging in English is available for students who:

  • have a conditional offer from the University, and;
  • who are only required to complete ESL 0140.

The French Intensive Program (PIF) has 1 level: FLS 540.  This level takes 14 weeks (1 term) to complete.

If you do not successfully complete a level of the English or French Intensive Program, you will have to repeat the level before you can move onto the next level, or start your undergraduate program (if applicable).

Can I start my undergraduate program or take other courses while I am a student of the English or French Intensive Program?

Unfortunately, no.  If you are a student with a conditional offer to the University of Ottawa, the English or French Intensive Program is a condition of your admission.  It is a full-time program that must be completed before starting your undergraduate program.

If you are a special student (without a conditional offer to the University of Ottawa), you may be eligible to take additional courses.  Please note that language program tuition fees do not cover additional courses.

How do I pay my deposit/tuition fees?

If you are a student with a conditional offer from the University of Ottawa, you must pay your deposit and tuition fees using one of the University’s Methods of payment.

If you are a student without a conditional offer from the University of Ottawa (Special Student), you will be required to pay your deposit via credit card, using the University’s General Store.  Payment details will be sent to you once your registration form is received.  Once you pay your deposit, our Centre will send you your uOttawa student ID.  Afterwards, you will then need to pay the remaining tuition fees using one of the University’s Methods of payment.

Please note that it takes a minimum of 3 - 5 business days for any payment to be deposited in your uoZone student account. We strongly suggest you keep your confirmation information and track your payment.

What is the Designated Learning Institution (DLI) number for the University of Ottawa?

O19397188593.

Is the deposit mandatory?

Yes, a deposit is mandatory for all our language programs. This first installment insures we save you a seat in the language program of your choice. This deposit also allows our Centre to send you admission documents and the placement test information (if needed) to continue the registration process.

Please note that all language program deposits are non-refundable.  Exceptionally, a one-time transfer to the next term is offered for students whose study permit has been denied.  Original proof of refusal must be submitted in order to receive the transfer.

If I apply for multiple sessions, do I need to pay multiple deposits?

Yes, you must pay multiple deposits if you wish for your admission documents to reflect which term(s) you wish to participate in.

What is my total tuition cost?

Tuition fees can be found on our website under our Dates and Fees section.  Please note that dates and fees are subject to change without notice. Ancillary fees (UHIP, U-pass and incidentals) will differ slightly based on your student status and which language program you select.

When will I receive admission documents?

Admission and/or confirmation of deposit documents will be sent to you once your deposit has been received by the University and deposited in your student account or if we have received an Admission Purposes letter from the student’s sponsor.

Please note: Students with conditional offers from the University of Ottawa should use their Admission Offer Letter to apply for their study permit.  The Centre for Language does not issue official admission documents.

Are language programs covered by OSAP?

Unfortunately, no.  Tuition fees for the Centre for Language Learning programs are not covered by OSAP since these programs are non-for-credit programs through the University of Ottawa.

I am a Canadian permanent resident/citizen. Is the cost different for me?

Tuition fees are the same for all students, no matter what country they are coming from or their legal status in Canada. However, some of the incidental fees and other program costs (health insurance) may differ slightly based on your student status and which language program you select.

Are UHIP fees mandatory?

Yes, UHIP – the University Health Insurance Plan - is mandatory for all international students participating in our language programs.

Please note that if you already have health insurance coverage in Canada, you may be able to opt-out of UHIP.  It is your responsibility to provide proof of insurance by submitting your proof of coverage to the University of Ottawa’s International Office. If you do not submit proof, the UHIP fees will remain in your account.

For more information on UHIP, please visit: https://international.uottawa.ca/en/study-at-uottawa/uhip/international.uottawa.ca/en/study-at-uottawa/uhip/ohip

Can I submit new language test results (i.e. IELTS, TOEFL, Duolingo) so that I do not have to participate in English or French Intensive Program?

The Undergraduate Admissions Office requires students to provide English or French proficiency test results for an offer of admission. You can submit new language test scores to the Admissions Office until the submission deadline. 

To find out more about submitting new language test scores, please visit: https://www2.uottawa.ca/study/undergraduate-studies/info-admission

Can I take the English or French Intensive Program and then submit new language test scores after to change the number of ESL courses I need to take?

No. Once you start the English or French Intensive Program, you must complete the program if you are a conditional offer student. You must successfully complete the bridging level, (ESL 0140 or FLS 540) in order to start your undergraduate programs.

Can I skip a level in the English Intensive Program?

Yes. You can possibly skip a level of the EIP if you successfully complete your current level with the mandatory 85% attendance rate and an 85% overall grade. This decision is subject to approval by the Centre for Language Learning management team and the teaching staff.

Do I have to participate in sociocultural outings?

Students are not required to participate in outings but we strongly encourage them to since they are great opportunities for students to practise speaking English or French and meet other language program students.

Are Integration Days mandatory?

Yes. Integration Days are mandatory, as they are an opportunity to meet other international students and some of your teachers. 

During Integration Days, you will also be able to pick up your student card, U-Pass, and receive health insurance coverage information. These few days at the beginning of the semester are an opportunity for you to get acquainted with the campus and recover from your international travels before classes begin.

What is the deadline to pay my language program tuition fees?

Tuition fees for all language programs must be paid in full by the first day of class.  Refunds for withdrawals are possible (minus the non-refundable deposit) until the Monday of the second week of your language program.

Please note: The Centre for Language Learning tuition payment deadlines differ from the University’s undergraduate tuition deadlines. More information on our tuition fees can be found on our website: https://eip.uottawa.ca/en/session-dates-and-fees

When will I be charged for my tuition fees?

Tuition fees will be visible in your uoZone Student Centre after you have been enrolled in your courses.

How/when do I enroll for language program classes?

You do not have to enroll yourself in any classes – our Centre will take care of this.  The Centre for Language Learning will enroll you in your language program approximately 1 month before the start of the term.  Once you are enrolled, you will be able to see your course timetable and tuition fees in your uoZone Student Centre.

How can I get a proof of funds for my study permit application?

If you are a student with a conditional offer to the University of Ottawa, you can log into your uoZOne Student Centre and download your statement of account, in your Finances section.

Alternatively or if you are not a student with a conditional offer, you can contact Infoservice to request a proof of payment, or email them at [email protected].   Be sure to include your student number in your communications.  You will receive your proof of payment by email.

My study permit was denied, can I come for the next session?

YesIf your study permit is denied, we invite you to reapply to your language program. Your deposit is eligible for a one-time transfer to the following session of the language program you have selected. In order for a deposit to be transferred over to the next term, you must send an original proof of refusal to our Office, at [email protected].

I am not a student at the University of Ottawa. Can I participate in language programs?

Yes, absolutely!.  You do not need to be a future student at the University of Ottawa. We do require that you complete your secondary studies in your home country. If you are a student that does not have a conditional offer from the University, you will be registered as a special student and be required to take an online language placement test, in order for us to assess in which language class level you belong.

Jamal
Student Testimonial

“The University of Ottawa has a great multicultural environment. Thanks to the events and activities organized by EIP, I met students from all over the world and also got to know the Canadian culture.”

Jamal

— Yemen