Shake things up! Have any comments on your university experience? We’d like to know.

Our mandate

The uOSatisfACTION team’s mission is to make students heard and to improve their university experience. Drawing on your input, we include your experiences in recommendations of focus groups that report to the University’s senior administration.

We know that your experience at the University of Ottawa has a significant impact on your well-being. That’s why we’re here for you! We’ll do everything we can to help you as quickly as possible if needed.

Our team

Questions? Email us at [email protected].

Your input in action

What we’ve achieved TOGETHER since 2018
6,266

Total number of comments received

81%

Percentage of complaints

100%

Responses to signed comments

Your comments cover a variety of issues, including enrolment, the campus environment, and mental and physical health. Every submission gets our careful attention, whether it requires action now or follow-up during the term.

We get results through our relationships with University departments and units, with whom we work every day to improve your student experience as a whole.

Three students on campus

We’d also like to hear if things are going well!

Do you like your classes and profs? Do our services and staff deserve a compliment? We’d like to know about that as well.
Send us your positive feedback!
Student at a service counter
Student testimonials

“I wasn’t really sure what to do until I happened to come across uOSatisfACTION. My issue was resolved quickly. Without your team’s help, I wouldn’t have gotten anywhere.”

A grateful student

Other useful resources

Did you know that some services already have ways to receive your feedback?
Cell phone with the symbol of a telephone

Immediate support

If you are in distress or in a crisis, there are several resources available (by phone or online) on the Mental Health and Wellness website.
For emergencies on campus: 613-562-5411.
For emergencies off-campus: 9-1-1.
Get help now