Frequently asked questions

Everything you need to know about the services available to you as a uOttawa alumna or alumnus.

Alumni status verification

How can I check a graduate’s status for a potential hiring? 
Please contact InfoService

Classmate info request

Can you send me the contact information for a person I went to school with?
Unfortunately, for reasons of confidentiality, we can’t share our alumni’s contact information.

Diploma and transcripts

How can I get a copy of my transcript or diploma?
Please contact InfoService

Email account

Who should I contact if I have a problem with my uOttawa email account?
As an alumnus/alumna, you can request a free uOttawa email account. If you have a problem with your account, please complete the uOttawa IT service desk request form

How can I receive a uOttawa alumni email address?
As an alumnus/alumna, you can request a free uOttawa email account. To do so, please complete the uOttawa IT service desk request form

Library card

Can alumni get a uOttawa library card? 
Yes. In order to do so, you must show your Alumni Association membership card. To get one, complete the Alumni Association membership card form. Then, follow these library instructions for alumni and visitors.

Membership card

How can I get my Alumni Association membership card? 
To obtain your card, please complete the membership card request. Your card (in PDF format) will be emailed to you as soon as possible.

uOttawa communications

How can I receive messages and updates from uOttawa? 
Thanks for your interest! Please complete the contact information update form and add your request into the comment box.

Update my contact info

How can I update my contact information? 
Please complete the contact information update form.