Need to speak to someone right away? 24/7 help is available for everyone in the uOttawa community, choose your preferred option below.

On campus:

  • 613-562-5411

  • Protection Services can locate you quickly in the event of an emergency 24/7.


  • 9-1-1
  • Crisis Text Line – 24/7 (bilingual): text HOME to 686868 from anywhere in Canada; no need for a data plan or Internet connection (for French, text PARLER to the same number).
  • Crisis Services Canada – 24/7 (bilingual): call 1-833-456-4566 or text 45645 (between 4 p.m. and 12 a.m. ET) (English only).

Consult a list of resources if you are outside Canada

Faculty and staff members may contact LifeWorks, the University’s Employee and Family Assistance Program (EFAP) for 24/7 assistance either by phone at 1-844-880-9142 or through LifeWorks’ online services.

Case Management

For complex needs (non urgent), follow up support, of if you aren’t sure which resource could best support your needs, fill out the referral form or contact our Student Support team.