Locked out of your room?
Contact Client Services at 613-562-5885 if you are locked out of your room (a fee applies).
If you request the lock-out service more than three times within a one-month period, you will be deemed to have lost your keys.
Lost your keys?
Protect your access card
Magnets, cell phones, computers, iPods, speakers, credit cards, bank cards and cards with bar codes can demagnetize your access card. The magnetic band can also become unusable if scratched.
To avoid this, insert your access card in a cardholder and keep it separate from your electronic equipment and magnetic items.