Parent helping during moving

Parents and guardians

Having your student move in residence is an exciting and sometimes intimidating experience for both the student and those who support them as a parent/guardian.

How you can support your student in residence

Having your student move in residence is an exciting and sometimes intimidating experience for both the student and those who support them as a parent/guardian. We recognize that for some of you, this may be your first experience having a student live away from home and their usual supports.  The Residence Life Team is dedicated to providing a safe and inclusive environment for all as they navigate through this milestone, but how can you support your student while they are living in residence? 

For more information on how to support your student if you are invited as a support person to a conduct meeting, see section 3.25 of the Residence Agreement, Code of Conduct and Disciplinary Procedure.

Read the Residence Agreement
Parent helping during moving

Do

Don’t

Offer support, but let them solve their own problems

Guilt

Ask questions

Expect grades to stay the same

Give space Expect perfection
Reach out Try to fix their problems
Set expectations   

When to get involved

If you notice the following warning signs, reach out to Protection Services or the Residence Life Team

Mental Health Warning Signs:

  • Sad, anxious or “empty” mood
  • Feelings of hopelessness
  • Feelings of guilt, worthlessness, helplessness
  • Loss of interest or pleasure in regular hobbies, activities and social withdrawal
  • Difficulty concentrating, remembering or making decisions,
  • Difficulty sleeping, early morning awakening or oversleeping
  • Restlessness or irritability
  • Inability to cope with daily problems or activities
  • Thoughts of death or suicide, or a history of self-harm or suicide*

*Get involved and get seek professional assistance immediately.

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Care Package

The University of Ottawa's Food Services is happy to collaborate with Première Moisson to give you the opportunity to offer Care Packages to your loved ones living or working on campus.
Order a Care Package

Release information to a third party

Sometimes, residents may find themselves in situations where further support from their parents and/or guardian is needed to ensure their success and safety in residence. In these scenarios, students are required to sign the Authorization to release information to a third party to show that we have their permission to involve you or any other outside support they deem necessary to assist them in the situation.

The University of Ottawa can’t share any personal or financial information regarding a specific student without having received the authorization form.