Before requesting a new room, speak to your Community Advisor (CA).  If your request is due to a roommate conflict, your CA will offer to mediate the problem.

Room change requests will NOT be approved if efforts have not been made to resolve the issues through mediation.

Once the mediation is conducted, your CA may recommend, if appropriate, that you request a room change in the Housing Portal, found under the “Applications” tab in uoZone. 

Your request will be forwarded to the Residence Life Coordinator for your building who will speak with your CA and assess your case. It’ll be up to the Residence Life Coordinator to approve the request.

Note: Room changes are not always approved. The change will also be based on availability of rooms, so you may be offered a room in a residence that is not your preferred one.

Please note that room change requests are not processed in the first three weeks of the academic year.