uOInternational's Travel Safety team helps students, faculty and staff plan safe and secure travel outside of Canada.

It is important for travellers and trip organizers to take the time to research the risks involved in travelling abroad and to develop a plan to mitigate those risks.

More information will be added to this site as uOInternational travel safety program develops. Your questions and feedback are welcome. Feel free to contact the travel safety adviser at [email protected].

Note that the evolving nature of COVID-19 continues to pose challenges for travellers.  Travellers should be prepared for the consequences of a COVID-19 infection as well as the potential for trips to be cancelled or delayed.


  1. Complete the “Travel Risk Awareness- Security” course in the Digital Learning platform provided by International SOS.  Students who have already completed the course do not need to repeat it for future trips.

  2. Register your trip.  Registration will help us to contact you in case there is an emergency.  It also connects you to the services of International SOS in case you need assistance related to your safety and wellbeing before or during your trip. 
  3. Students travelling to a destination rated by Global Affairs Canada as “avoid non-essential travel” or “avoid all travel,” must seek permission to travel  by completing the exceptional travel form at least 10 business days before a potential trip. The International Travel Safety Committee will examine each trip in collaboration with the appropriate Dean or Vice Dean. 
  4. Some faculties and programs may require additional preparation or approvals.  Your supervisor or faculty can provide you with more information. 

Completing the pre-departure training and registering trips is mandatory.  All students will be required to complete these steps to qualify for mobility scholarships and to obtain uOttawa credits for their activities abroad. 

Students must also agree to: 

  • Have insurance that covers COVID-19 and COVID-19 related trip interruptions. 

  • Follow local public health guidelines at your destination and when returning to Canada. 

Professors and staff

There are no restrictions for professors and staff travelling abroad.  You are highly recommended to register your trips with the University.  Travellers are also welcome to register their trips directly with International SOS.  The purpose of the travel registry is to connect all travellers to automated travel alerts and up to date security information.  

Check to see if you have the insurance you need for your trip.  Your insurance may not cover trips to higher risk locations or cover COVID-19 related trip interruptions.  Human resources may be able to provide more information about travel insurance for employees. 

International SOS

University travellers are encouraged to use the University of Ottawa Global Assistance Program which provides the following services to international travellers through International SOS:

  • Pre-departure travel planning advice 
  • Medical, security, and logistical support in case of an incident (interventions may incur additional expenses that may be covered by your insurance provider) 
  • Online trainings 
  • Automated incident alerts and check-ins 
  • Counselling for travellers outside of Canada 

Contact us


Tabaret Hall, Room M386
550 Cumberland Street
Ottawa, Ontario
K1N 6N5

Tel: 613-562-5847
Fax: 613-562-5100
Email: [email protected]

Hours of operation

September 1 to May 31: 
Monday to Friday: 9 a.m. to 4:30 p.m.

June 1 to August 31:
Monday to Friday: 9 a.m. to 3:30 p.m.

Please note that the University of Ottawa offices are closed during statutory holidays and during the winter break. Visit the Important academic dates and deadlines page for more information.