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Get your U-Pass card

If you have been charged for U-Pass fees, you can pick up your U-Pass during the distribution period.

90U Residence (map) - 90 University Private, Room 145To access in-person services, save time and join the virtual line using the QLess virtual line systemYou will receive a notification when it's your time to be served.

  • Your student number
  • Your student card or a piece of government-issued photo ID.

You must pick up your first U-Pass in person. Before picking up your U-Pass, check your student account to ensure you have been charged the U-Pass fees. If you opted into the program, the U-Pass will only be charged once you pick-up your U-Pass, therefore you must wait to receive the email informing you that you can pick-up your U-Pass.

Please note that you may not send a friend, family member, or other third party to pick up or replace your U-Pass. Also, NEVER throw away, bend or put holes in your U-Pass. Lost or damaged U-Passes cost $25 to replace.

To replace a U-Pass, you must still be eligible for the program and you will be required to pay a $25 non-refundable replacement fee.

Please note that once your U-Pass is replaced, the lost card is permanently deactivated.

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Contact us

uOttawa Card Service and U-Pass

90U Residence (map)
90 University Private, Room 145
Ottawa ON, K1N 6N5
Canada

Info on U-Pass
Phone: 613-562-5700

Hours of operation

To access in-person uOttawa Card services, save time and join the virtual line using the QLess virtual line systemYou will receive a notification when it's your time to be served. 

May 16, 2022 to August 14, 2022
Monday to Friday
9 a.m. to 3:30 p.m.

August 15, 2022 to May 15, 2023
Monday to Friday
9 a.m. to 4:30 p.m.