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Ask and contact

Have a question? We’re here to support you. The library offers you several ways to get in touch with a librarian virtually through our online service or in person.

How to get in touch

Chat and text schedule

May 2, 2022 - September 2, 2022

  • Monday - Thursday: 10 a.m. to 5:00 p.m.
  • Friday: 10 a.m. to 4:00 p.m.
  • Saturday and Sunday: Closed

The Chat will be closed on the following days:

  • Friday, July 1, 2022
  • Monday, August 1, 2022

August 15, 2022 - September 2, 2022.

  • Monday - Friday: 12:00 a.m. to 4:00 p.m.
  • Saturday and Sunday: Closed.

Ask a Librarian is a collaborative virtual reference service that offers real-time research assistance from librarians and library staff from participating Ontario universities including the University of Ottawa. You can find the Privacy Policy for Ask a Librarian.

  • Your phone number is always kept confidential.

Frequently asked questions

Consult our FAQ for answers to frequent questions about the libraries, our services and our resources.

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